Frequently Asked Questions

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Examples of parts marked using WinLase laser marking software

Examples of parts marked using WinLase laser marking software, courtesy of Focused Laser Solutions

What laser can I use with your control boards?

The LEC boards can be used to control most lasers including: Fiber, YAG, CO2, Green.

Can I store jobs on your boards?

Yes, you can store jobs on the LEC-1 and LEC-2 boards as well as start and stop jobs using a PLC or PC.

Do you offer discounts for multiple boards?

For pricing information, please call Chris Oskirko directly at +1 (978) 264-0200.

Do you offer a trial version of WinLase software?

Yes, you can download a trial version, which has limited functionality. If you decide you’d like to purchase it, we’ll send you the dongle, which opens the entire program.

I have a unique manufacturing application but am not sure if your product is right for me. How do I obtain more information?

First, we’re always happy to talk to you about your application. We have two engineers on staff that can assist you. The products were designed to work in complex automated manufacturing environments.

We’ve helped manufacturers and integrators meet all kinds of laser marking challenges. Be sure to see our Applications page and our Press Room for additional information.

I need help using WinLase software. Do you have technical support?

Of course, we’re happy to answer any questions you have about the software. But first, see if one of our how-to videos answers your questions. If these don’t answer your question, please call us. We’re available Monday – Friday, 9:00 AM to 5:00 PM Eastern.

We also hold training sessions where you and your team can come to our facility to learn how to better use the software. Please inquire about setting up a training time.

How do I create more accurate marks?

Be sure to download our brief how-to sheet, “Creating Readable Marks.” This sheet has basic information that you may find useful.